SHIPPING & FULFILLMENT
How long until my order ships?
Every piece in our collection is individually prepared and inspected before it leaves our facility. This 2–5 day quality control window ensures what arrives at your door meets our standard — no exceptions.
Why does it take 2–5 days before shipping?
We don't mass-produce. Each order goes through a small-batch preparation process — crafted, checked, and cleared one by one. That's the difference between fast fashion and something worth wearing.
When will my order arrive?
After your piece clears quality control (2–5 days), standard delivery takes an additional 3–7 business days depending on your location. You'll receive a tracking number the moment it ships.
Can I expedite my order?
Expedited shipping options are available at checkout. Note that the quality control window remains the same — we won't rush what matters.
Do you ship internationally?
Yes. International delivery times vary by destination. All orders go through the same preparation process before they move.
What if something's wrong with my order?
If your piece doesn't meet the standard it was held to, neither will we. Reach out within 7 days of delivery and we'll make it right.
SIZING & FIT
How do your garments fit?
Our pieces are true-to-size with a modern, intentional drape — designed to move with the body while maintaining structure. If you're between sizes, we recommend sizing up for a relaxed silhouette.
How do I find my size?
Before ordering, consult our Size Guide. It's there for a reason. A precise fit is part of the experience — take two minutes to measure before you checkout.
What if my size isn't right?
We offer size exchanges within 14 days of delivery. Items must be unworn, unwashed, and in original condition. Reach out to our team and we'll sort it.
RETURNS & EXCHANGES
What is your exchange policy?
We accept exchanges for sizing adjustments or defective items within 7–14 days of delivery. Every request is handled with care — your satisfaction is non-negotiable to us.
What qualifies for an exchange?
Items must be unworn, unwashed, and unaltered. Defective pieces are prioritized and resolved without question. We stand behind everything that leaves our facility.
How do I start an exchange?
Contact us directly with your order number and reason. Our team responds within 1–2 business days and walks you through the process from there.
Do you offer refunds?
We don't offer cash refunds on sizing preferences, but we'll always work to find the right fit. Defective items are fully resolved — replacement or refund, your call.
GARMENT CARE
How should I care for my A God Garb pieces?
Treat them like what they are. Wash cold, inside-out, on a gentle cycle. Hang dry or tumble dry on low. Keep them away from high heat — it shortens fabric life and dulls finish.
Can I iron or steam my garments?
Steam is preferred. If ironing, use a low setting and always iron inside-out to protect the surface and any printed or embroidered detail.
How do I maintain the quality long-term?
Rotate your pieces. Avoid overwashing. Store folded or hung — never compressed. The garments are built to last; how you care for them determines how long they do.